Terms of Service

These Terms of Service govern the use of this website and the repair services provided by Robich electrotruck solution LLC, doing business as Robich Electrotruck Solution (“we,” “us,” or “our”). Dr. Gian Lucas Rodriguez Bobiche is the owner and the responsible technician.

By using this website, requesting a quote, or leaving a vehicle with us for service, you agree to these terms. If you do not agree with them, do not use the site or engage our services.

If you are requesting service on behalf of a company, you represent that you are authorized to bind that company and to authorize work on the vehicle.

If anything here does not match what you were told, ask us before you authorize the work.

We work on the electrical and electronic systems of heavy trucks: ECM programming, aftertreatment work on DPF, DEF, and SCR systems, software-based diagnostics, wiring and electrical fault repair, transmission calibration, and ABS and radar repair.

Work is performed either at the shop or through road service at the location where the truck is down, subject to the availability described in these terms. We serve individual owner-operators and transportation companies in the Kissimmee, Florida area.

All work is quoted on request. This website publishes no rates, no price lists, and no “starting at” figures, and nothing on it constitutes a binding offer, a fixed price, a delivery date, or a guarantee that a specific service is available for a specific vehicle.

A quote becomes meaningful only when we give it to you directly for your vehicle, after we understand the fault. Quotes are estimates based on the information available at the time and may be revised if the vehicle, the fault, or parts pricing and availability turn out to be different from what was described.

Work begins only after you have received the quote and authorized it. Authorization given by phone, by WhatsApp message, or in writing is equally valid.

Our process is scan, verify the fault live, repair, and test. Diagnostics establish what is actually wrong instead of replacing parts by trial and error.

Heavy trucks frequently carry more than one fault, and a diagnostic or a repair can reveal additional problems that were not visible at intake — including pre-existing damage, prior repairs done incorrectly, or a second failure masked by the first. Until the first fault is corrected, the others often do not show up in the system at all.

Additional findings are not covered by the original quote. We will tell you what we found and quote that work separately, and we will not perform it without your authorization. If you decline the additional work, we will tell you plainly whether the original repair can still be completed and whether the vehicle is safe to operate.

Some faults are intermittent by nature, and diagnosis may require more than one visit. Diagnostic work is work in its own right and is quoted as such, whether or not you go on to authorize the repair that follows from it.

We warrant our workmanship for a period of 30 to 90 days, depending on the type of work performed. The period that applies to your job is stated when the vehicle is delivered back to you, runs from that date, and that stated period controls.

The warranty covers the specific repair we performed. If the same fault returns within the applicable period as a result of our work, bring the truck back and we will make it right.

The warranty does not cover, and is voided by: damage or failure caused by a third party working on the same system after we delivered the vehicle; software, calibrations, or parameters altered after delivery by anyone other than us; parts supplied by the customer; continued operation of the vehicle after a warning appears, where that continued operation makes the damage worse; accident, collision, fire, flood, theft, or vandalism; abuse, overloading, neglect, or lack of routine maintenance; tampering, bypassing, or removal of emissions or safety equipment; normal wear and tear; a new or unrelated fault, including one we identified and quoted and you declined to have repaired; and any invoice that has not been paid in full.

Parts carry only the warranty offered by their manufacturer or supplier, and we pass that warranty through to you as we receive it. We do not extend or enlarge a manufacturer’s parts warranty.

To make a warranty claim, contact us at (281) 594-9631 before anyone else works on the truck. If another shop touches the repaired system first, the origin of the fault can no longer be verified and the warranty is lost.

Warranty service is limited to correcting the work in question. It does not include towing, road service travel, lodging, rental equipment, lost loads, or any other consequential cost.

Parts availability, lead times, and pricing are set by suppliers and can change without notice. If a part has to be ordered, we will tell you as soon as we know and give you the estimated time; if the price or the lead time changes materially, we come back to you before continuing.

Some parts are special order and may not be returnable once they have been purchased. We tell you that before ordering one, so the decision stays yours.

Payment is due when the work is complete, unless we have agreed otherwise in writing. We will notify you at the phone number you gave us, by call or by WhatsApp message, when the vehicle is ready. That notice is what starts the periods described in this section.

From that notice on, you are responsible for picking up the vehicle and paying the corresponding invoice.

If one month passes from the date of that notice and the vehicle has not been picked up and the invoice has not been paid in full, the vehicle will be treated as abandoned. In that case we may exercise any remedy available to us as a repair facility under applicable Florida law — including the statutes governing abandoned motor vehicles and the mechanic’s, garageman’s, and repairman’s lien on the vehicle — and may dispose of or sell the vehicle in accordance with the notice, reporting, and sale procedures those laws require, applying the proceeds to the unpaid invoice and the costs of the sale.

This is not a penalty; it is the procedure the law provides for a vehicle that stays on the premises indefinitely without being claimed or paid for. We would much rather be paid than sell a truck: if you are having trouble paying or cannot get to the shop, call us at (281) 594-9631 before the month runs out and we will try to work something out. You may also want to review the applicable Florida rules, or get independent advice, so you know exactly what your rights and obligations are here.

Road service is offered subject to availability, distance, weather, traffic, safety conditions at the location, and the technical feasibility of performing the work outside the shop. It is not a guaranteed-response emergency service and we do not commit to a fixed arrival time; availability and travel are confirmed when we quote, and should not be assumed before then.

Some repairs cannot be completed safely or correctly on the roadside. If we determine on site that the vehicle must come into the shop, we will tell you, and the visit and the diagnosis already performed count as work under the job you authorized.

The location must be safe and legally accessible for a technician to work. We may decline or discontinue road service at any location we judge unsafe.

Towing is not part of our services and is arranged by you, at your cost, with a provider of your choosing.

Our hours are Monday through Friday, 8:00 a.m. to 6:00 p.m., and Saturday, 8:00 a.m. to 2:00 p.m. (Central Time). We are closed on Sundays and on the holidays we observe.

Messages and calls received outside those hours are answered on the next business day. Timeframes we mention, whether for a response, a quote, or a repair, are estimates and not guarantees.

You agree to give us accurate information about the vehicle and the fault, including any prior repair, modification, or reprogramming that affects the systems we are asked to work on, and to disclose any known safety issue. Incomplete information can change both the diagnosis and the result.

You are responsible for removing valuables and personal property from the vehicle. We are not responsible for cargo, tools, electronics, or personal items left in or on the vehicle.

You confirm that the vehicle is yours or that you are authorized to have this work performed on it, and that the vehicle is insured while it is in our possession.

You agree to keep a working contact number reachable for as long as the vehicle is with us.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages arising out of the services or the use of this website. This includes lost profits, lost revenue, lost or delayed loads, missed delivery windows, contract or lane penalties, detention, downtime, towing, rental or substitute equipment, lodging, and other costs of a truck being out of service, whether during diagnosis, repair, a wait for parts, or a warranty check.

We will do what is reasonable to keep you informed of the expected timeframes, but those timeframes are estimates and can change for reasons outside the shop’s control, such as parts availability or additional faults found during the work.

Our total liability for any claim relating to a job is limited to the amount you paid us for that job.

Nothing in these terms limits any liability that cannot be limited under applicable law.

The content of this site is provided for general information about our services and may change without prior notice. We work to keep it accurate, but we do not warrant that it is complete, current, or error-free, and it is not technical or legal advice for a specific vehicle. Any decision about your truck should be based on an actual inspection of that vehicle.

The text, images, and design of this site belong to Robich electrotruck solution LLC and may not be copied or reused without permission. Manufacturer and product names that appear on the site belong to their respective owners and are used only to describe the systems we service; their use does not imply any affiliation, sponsorship, or authorization.

These terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute arising out of these terms or our services will be brought in the state or federal courts located in Osceola County, Florida, and you consent to the jurisdiction of those courts.

We may update these terms from time to time. The version in effect at the time you authorize a job is the version that applies to that job. The current version is always the one posted here, under the “Last updated” date shown at the top of this page.

Robich electrotruck solution LLC, doing business as Robich Electrotruck Solution. Owner and responsible technician: Dr. Gian Lucas Rodriguez Bobiche. Phone and WhatsApp: (281) 594-9631. Shop at 2407 Abby Dr, Kissimmee, FL 34741 and road service in the Kissimmee, Florida area. For quotes, questions, or warranty claims, call or message (281) 594-9631.